Woolworths launches Australia's first drive thru supermarket
The 'click & collect drive-thru' service is at Woolworths Warringah Mall in Sydney and is free to use.
Woolworths online shoppers can now complete their order online, select drive-thru option, and choose a collection time between 10am and 7pm to collect their groceries.
On arrival at the store customers will need to present identification, whereupon an attendant will pack their shopping into the car.
Brian Sturrock, Woolworths' national online operations manager, said that since the launch of its 'click & collect' service the company has received a large amount of customer feedback asking about a drive-thru service.
"Customers are constantly telling us that they want more flexibility around how and when they shop," said Sturrock.
"The drive-thru service is another way we are offering our customers choice and the ability to tailor their shopping experience to suit their lifestyle, whether this means shopping instore, getting your groceries delivered or picking them up from your local store."
Source: insiderretailing.com
