“Unlocking the tremendous potential on the African continent”

At Concargo Global Logistics, 'collaboration' means the development of an active-and proactive-strategic business partnership, the creation of a coalition of people willing and able to work together to add abundant value to the supply chain. "The collaborative nature of the partnership must begin with the first conversation. We start by focusing from the 'customer back' – we find out what our customer wants and needs to accomplish and design the solution based on their business situation and needs. Our Mission is to help our customers achieve their goals," explains David Kruyer, Managing Director.

"We look at each customer’s business from the broadest possible perspective. We know supply chain management is a complicated proposition, requiring the sharing of information."

The application of a wide range of capabilities, offerings and service deliverables. The insight to identify and create unique strategies and solutions, the successful integration of business processes and the extraordinary “Synergy” of a vibrant, dynamic relationship built on trust and communication. The most important resources Concargo to this complex process are their “tools” (including information technology and engineering know-how), leadership and first-hand experience with proactively leading and managing not only change, but also the partnership process that deals successfully with this change.

To effectively manage these processes, Concargo utilizes an 'Operations Consistency Team', and a 'Customer Care Team'. These professionals focus on the day-to-day operation of a customer’s business as well as on the potential problems or opportunities a customer may face in the future. "The solidarity of our joint effort built on open, honest communication and cooperation also enables us to deal with changes, transitions, problems and improvements with greater speed and efficiency. With our customers, we lower total system costs, transform our integrated business processes, facilitate business growth and change and provide better service and information to our customer and to our customer’s customer. By building a strong collaborative relationship, we believe we can achieve things together that neither of us could alone," continues Kruyer.

Concargo has been operating for over 26 Years and has seen slow but consistent growth, preferring to remain focused on high value cargo and not perpetuate growth through high volumes of traffic associated with low value commodities. The company a non asset based business, which followed the lead of SAB in the late eighties and opted for the 'Dedicated Owner Driver' and 'Quality Sub-Contractor' route.

Concargo’s current road freight network offers a direct link from all Ports in South Africa to Angola, Botswana, Burundi, Democratic Republic of Congo, Kenya, Lesotho, Malawi, Mozambique, Namibia, Rwanda, Swaziland, Tanzania, Zambia and Zimbabwe. Concargo is able to facilitate inter regional transport between countries in the rest of the continent through its extensive Agents network. Concargo is not a forwarding company and has remained a neutral supplier of 'Surface Terrestrial Road Haulage Services' to the clearing and forwarding industry. Concargo has established a strategic partner network throughout the African continent and is able to offer an on carriage service from all main sea ports to the central landlocked countries whilst referring turnkey business to clearing and forwarding strategic partners.

According to Kruyer, there needs to be an improvement in basic infrastructure and services in Africa. "The lack of infrastructure in Africa has resulted in transport costs being amongst the highest globally, in most cases it costs more to deliver a load from the port of arrival to its neighbouring land locked country then it does to ship the load from anywhere in the world to that port. A simplification of documentary processes, the eradication of complicated bureaucratic processes, the harmonization of standards and a reduction of border delays will go a long way in reducing transport costs. There needs to be an ongoing drive to foster total regional economic integration in Africa. An imbalance in Inter regional trade between the different countries due to the lack of manufacturing and production facilities also impacts negatively on transport costs. Concargo is the Southern African representative of a Global Project Forwarding consortium."

“We help our clients save large amounts of money, improve efficiencies, and avoid costly errors in their logistics operations,” concludes Kruyer.

For more information:
David Kruyer
Concargo
Tel: +27 21 930 9160
Mob: +27 83 250 1082
Email: quotes@concargo.com
www.concargo.com