In addition to providing quality machines which offer durability, good yield, and low production and maintenance costs, OMIP is continuing to innovate. As a key player on the world market in the sector of fruit processing machines, the Italian company has made it possible for its clients to enjoy “real-time tele-assistance” via the internet.
“When ordering a new machine, you just have to include the “tele-assistance” package in your order and OMIP will take care of the rest”, said Mr. Francesco Pannullo, one of the CEOs who will be representing the company during the Expo Pack, one of the most important exhibitions in Mexico.
The tele-assistance service allows OMIP engineers to access the machine anywhere in real-time, proactively perform troubleshooting, foresee and eliminate any problems that might impede the smooth running of the production campaign. This, in effect, makes it possible to supervise the correct functioning of the equipment in the production line coupled with advising the client’s technical team to locally carry out any mechanical services deemed necessary.
OMIP has not left out the clients already using the old models of it's equipment. It is possible to upgrade some of the old models of the machines in order to take advantage of the tele-assistance service. All clients need to do is to get in touch with their nearest OMIP agent or contact the company directly.
Why choose OMIP?
Choosing OMIP is not only the wise thing to do, it is an imperative if you wish to keep up with the competition in the fruit processing industry, say the company. "By choosing and using OMIP machines for pitting/stoning, cutting, dicing, peeling, slicing, and pulping, you have the guarantee to meet the demands of your valuable clients without any disappointment."
OMIP will be present at the Expo Pack exhibition in Guadalajara, Mexico. Stand: 3328 between the 11-13 of June.
For more information
Via Ponte, 21
84086 Roccapiemonte (SA) - Italy
Phone: +39 081 931835 / +39 081 931050
Fax: +39 081 932144