“The clients do not see the product and neither do we”

France: Distributors have difficulty adapting to the end of plastic

It has been nearly 3 weeks since French stores have had to deal with plastic-free packaging. Some heads of fruit and vegetable departments are making an initial assessment.

“Of course, it is still early to draw conclusions. What we can see is that people want to go green, but only if we don’t change their habits too much.”

Impact on sales
“As a habit, customers need to see the products. The organic tomatoes, for example, do not sell in the cardboard trays.”

“The impact is clearly felt on the tricolor bell pepper nets already. People do not want them. Same for the organic zucchinis and eggplants.”

Sorting rendered more difficult
“Customers do not see the products anymore, but neither do we. This makes our job more difficult because we ourselves are not able to see when the products have gone bad.”

Additional damage
“It took us a few days to see the obvious impact on damage because we cannot see the products well in the trays. It will take time for us, our teams and the logistics to adapt.”

Fragile packaging
“As soon as the humidity is too high, the cardboard becomes soft and it is then difficult to sell. The cardboard packaging in x4 and x6 for apples and pears is not adapted at all and does not close well. The packaging is too fragile and rips too easily.”

Developing the bulk offer
“Our plan is to switch our entire offer to bulk, except for special products such as the hearts of lettuce. At least, the bulk will help reduce the damage. Instead of having to throw away a whole net or tray of 1.5kg or 2kg because of just one damaged fruit, we will only throw away the fruit or vegetable in question. Now, we sell in bulk more and more and we use less and less cardboard. It will just take some getting used to for the customers.”

Source: jebosseengrandedistribution.fr 

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