Video tutorial with instructions in native language

The company Futura, specializing in machines for the processing of fruit and vegetables, is currently inspecting their installations before they are sent across the world, but not without making special video tutorials, in particular for machines that have to be installed in countries that have strict restrictions due to the Covid-19. This was confirmed by the responsible Omar Papi.

A frame extracted from the video tutorial

"We work with established commercial and specialized companies in 16 countries around the world, most of which are outside the EU, and in April we started the assembling and installation through our local partners. As an example, we carried out installations in Russia, Peru, Spain, Kazakhstan, Iran and Egypt, as well Italy, where things are much easier."

A moment of the recording made through multiple video cameras, to have different views on the same machine.

The real shift occurred when the video tutorials made for our partners were subtitled in their original languages as well. "The truth is that, in some countries, not everyone has mastered English, that's why we decided to add the local language, just to make it easier for installers and make it easier to understand. The video tutorials have all the information necessary for a correct installation, inspection and testing of our machine lines, as well as sections dedicated to routine maintenance and how to solve possible anomalies."

For some time now, all installations have been managed and monitored remotely, thanks to the Futura Smart Grading application, which is accessed via a simple internet connection. "With great satisfaction - added Papi - we can confirm that, even in the first 8 months of this weird 2020, full of surprises and challenges, we were able to deliver and install on time all the systems sold. Last week, for example, we tested and shipped a machine to Bukara, Uzbekistan.

"Our business year is now at an end and the last deliveries will be made in Italy, while two other production lines are in Kenya, ready for the next avocado season, which will start in February 2021. Despite all the difficulties encountered, we can confirm that our turnover will be quite aligned with that of 2019."

Papi concluded by saying that "we have now been working on 2021 sales over the last several months, yet without being able to travel outside the EU. However, we are so optimistic that we decided to confirm the 2021 trade fair schedule, starting from Fruit Logistica in Berlin, to Agrotech expo in Tashkent, Uzbekistan, Agrotech expo in Almaty, Kazakhstan and finally to Yugagro in Krasnodar, Russia."