US: Target expands same-day shipping option, marking the latest move in the delivery wars with Walmart and Amazon
Target is bringing its same-day delivery option to the masses, marking the latest move in an ongoing and heated delivery war involving the big-box retailer, Walmart and Amazon. Target announced that shoppers in 47 states across the country will now be able to get items from online orders delivered same day by paying a flat fee of $9.99 per order. It’s leveraging Shipt, a membership-based, same-day delivery platform it acquired for $550mln in 2017, to do this. Up until now, Target shoppers have been able to get orders delivered on the same day by being a Shipt member, which costs $99 per year. That option is still available for everyone, Target said, but the company is making it easier for people to choose same-day delivery on an order-by-order basis, versus signing up for an annual membership.
US: Jet.com falls by wayside as Walmart focuses on its website, online grocery
Walmart Inc announced a sweeping overhaul at Jet.com, an online start-up it acquired in 2016 for $3.3bln after it failed to live up to the world’s largest retailer’s e-commerce ambitions. Walmart said it will integrate Jet.com’s retail, technology, marketing, analytics and product teams with its own online business. The current president of Jet.com, Simon Belsham, will leave in early August. Walmart’s move reduces the scope and importance of Jet.com in its overall U.S. e-commerce business, which competes with Amazon.com Inc, according to interviews with six vendors, two consultants and three Walmart employees.
US: Deep Instinct selected by Kings Food Markets to bring advanced cybersecurity to its retail stores nationwide
As point-of-sale (POS) attacks continue to rack up millions of dollars in damages for the retail industry, Deep Instinct announced that it was chosen by Kings Food Markets to take the proactive steps necessary to protect the retailer’s complex digital infrastructure and POS systems across more than 24 grocery locations across the United States. As the first company to apply deep learning to cybersecurity, Deep Instinct will provide Kings Food Markets with multiple layers of unparalleled protection - from the servers down to the registers - to detect and prevent known and unknown malware in real time, something that their former security systems simply couldn’t do. The retail industry continues to be a top target for cyber-attacks, which is why Deep Instinct worked closely with Kings to develop a unique solution to keep shoppers’ credit card information and transactions safe. Once deployed in a test environment, the results showed that the servers running in a preventative state blocked malicious, java-based executable malware on all of Kings POS systems, which were previously missed by other security tools. Had the malware gone undetected, Kings would have seen a significant spike in CPU usage that could have shut down their POS systems nationwide and resulted in a loss of business and customer trust.
Canada: Loblaw teams up with Microsoft on digital transformation
Loblaw Cos. is the latest major grocery retailer to partner with Microsoft Corp. Canada’s largest food and drug retailer is leveraging the IT giant’s cloud computing, data analytics and artificial intelligence (AI) technology to help power its digital transformation, with a focus on developing a more personalized experience for customers, according to Kevin Peesker, president of Microsoft Canada. “To help support their multi-year transformational journey, Microsoft is partnering with Loblaw as they strive to unlock new opportunities with AI, machine learning, data and the cloud,” Peesker said in a blog post.
Brazil unit of France's Casino to sell stake in appliance retailer for at least $578mln
French retailing group Casino’s Brazilian unit will sell its controlling stake in a Brazilian appliance retailer for at least 2.23bln reais ($578mln), accepting a discount on the unit’s listed price as it refocuses on its supermarket business. GPA SA, Brazil’s No.2 retailer and the biggest unit of Casino Guichard Perrachon SA outside of France, will sell its 36% stake in appliance and furniture retailer Via Varejo SA at a maximum 5% discount, according to a filing. GPA shares surged nearly 3% in Sao Paulo trading as investors cheered the move to finally unload the loss-making appliance unit, which it had struggled to sell since 2016.
Countdown stores more accessible for New Zealanders
Countdown is taking steps to make the supermarket chain more accessible to people with different needs, opening the doors to the country’s first accredited ‘Be. Accessible’ supermarket in Hawera, and testing a new car park monitoring app to ensure mobility car parks are kept free for the people who need them most. Reopening earlier this month after a significant refurbishment, Countdown’s Hawera store has a number of new features that make it more comfortable and accessible for people. They include a visual alarm system for emergencies, and an EVAC chair for wheelchairs at the emergency exit, contrasting colors for doors and reduced natural light in the entry area to avoid glare for visually impaired customers, wider aisles for wheelchairs, mobility scooters and prams and team areas that have been designed for people with a range of mobility needs, to name just a few.
Lidl extends grocery delivery in Ireland
Supermarket chain Lidl has extended its online grocery shopping and home delivery service in Ireland. The service, operated by grocery delivery startup Buymie, was already active in Dublin and now extends into the commuter counties surrounding the capital. Lidl launched the online grocery shopping and home delivery service across much of Dublin in January and now it announced the service was being extended to Bray, Greystones, Maynooth and Celbridge.
IGD: China to become world's largest grocery market by 2023
China will overtake the US to become the world’s largest grocery market by 2023 in value terms, according to the latest forecasts from international researcher IGD Asia. The country’s total market size will reach CNY11.0tln (US$1.8tln), more than Asia’s next four largest grocery markets (India, Japan, Indonesia and South Korea) combined. Nick Miles, Head of Asia-Pacific at IGD, says: “China will not only retain its position as Asia’s largest grocery market by 2023, it will also overtake the US to become the world’s largest. The market is expected to have a CAGR of 5.5%, on par with Sri Lanka and Thailand, but slower than markets such as India, Vietnam, Indonesia and the Philippines, where the economy is growing faster."
Elipay at one of the biggest Slovenian retailers
Elipay is now present at 14 major locations of Tuš, one of the biggest Slovenian grocery store chains. Out of all the store categories, Elipay users have repeatedly asked for one: grocery stores. Tuš is well-known in Slovenia for its high-quality produce, services and food, 70 % of which comes from Slovenia. Elipay users now have the possibility of buying daily fresh fruit and vegetables, along with 20,000 other products.
Australia: Hundreds of jobs to go at Coles
Supermarket giant Coles is cutting over 400 jobs in a management reshuffle aimed at cutting costs, the Australian Financial Review has reported. The retailer told staff that 450 roles would go at its head office in Melbourne as part of a three-year program to reduce costs and allow for further investment in online and convenience. The move comes a week after Woolworths announced a restructure of its store operations, resulting in staff at many of its supermarkets facing redeployment or redundancies. The AFR reported major changes to leadership at Coles with Alister Jordan, chief executive of Coles Express, Coles Online and corporate affairs, and Coles’ chief store operations officer, Paul Bradshaw, to leave the company by the end of this year.