Damco’s service offers a one-stop, end-to-end
management solution for e-commerce logistics
in China. With 1,500 local staff and 26 locations
in China, Damco arranges the delivery to
end-consumers in 1,600+ Chinese cities and
promises a fast set-up and flexible, scalable
implementation of customers’ e-commerce solutions.
From inbound goods management to 'final mile' delivery
The China B2C Logistics Programme covers the entire process from inbound goods management and consumer order receipt to final delivery. First, Damco manages the receiving of both domestic and imported goods into one of their locations across China. This can include quality control, managing customs clearance, and temporary bonded storage, if required.
Via EDI from the seller, Damco receives the orders that are placed online by consumers. Goods are then picked, packed and labelled, and supporting documents produced, carriers booked and waybills printed.
The most suitable available carriers are selected for ‘final mile’ delivery. Buying consumers can track their orders online, and selling companies are provided with full visibility of all their orders and service performance through online dashboards.
Highest customer service levels
Damon Gu, Damco’s Head of Supply Chain Management for Asia, explains: “The large and rapidly growing Chinese market for online shopping is a magnet for both importers and domestic producers. Online shopping events such as China Singles Day are already creating world-beating levels of activity for e-retailers locally in China, as well as globally.”
“Chinese consumers in this highly competitive marketplace expect the highest standards of fulfilment. This new programme helps companies to guarantee that level of service. Our many years of experience in China and our spread of offices across the country helped us to develop a state of the art, complete and robust solution to merchants’ fulfilment challenges,” Damon continues.
For more information, please visit www.damco.com/chinaB2C.